Warranty Policy of PowerWatt

Wherever your generator sets are, our worldwide service agents and distributors can provide you with the most prompt, professional, technical consultancy, and services. Correct operation in accordance with the operating manual, along with regular inspection, adjustment, and cleaning of all parts, ensures smooth running and a long service life for the machine. Regular maintenance and repair are beneficial to prevent early wear and tear of parts.

Note: Quick-wear parts, fast-consuming parts, and any mistakes that arise from man-made faulty operations, negligent maintenance, and inability to operate and maintain conformity with operation and maintenance instructions are not covered within the warranty coverage.

Quality Assurance as a PowerWatt Distributor

  • Supplying qualified PowerWatt generator sets;
  • Offering complete technical support, including installation guidance, repair and maintenance services, commissioning guidance, etc;
  • Adequate products and spare parts supply;
  • Professional training and troubleshooting for technical staff;
  • Online support for parts ordering and availability, a whole set of parts solution;
  • Online technical support provides video training for product installation, replacement of parts, as well as operation and maintenance guidance;
  • Establishment of a complete customer file and product file;
  • Genuine spare parts supply.